Hybrid Cloud Infrastructure Services CoE

Hybrid Cloud Infrastructure Services

Cloud That Moves Faster. Costs Less. Stays Governed.

Cloud transformation is no longer only about migration. In 3i Infotech Hybrid Cloud Infrastructure Services CoE gives enterprises single operating model to predictively assess, intelligently architect, seamlessly migrate, autonomously run, automatedly govern, and continuously AI-optimize infrastructure across public cloud, private cloud, data centres, and edge.

Cloud Advisory

Migration

Hybrid Operations & FinOps

Public Cloud

Private Cloud

Data Centre

Edge

Cloud adoption is no longer the challenge.
Cloud control is.

3i Infotech brings cloud advisory, migration, hybrid and multi-cloud platform services, cloud-native platform engineering, managed infrastructure operations, FinOps, and governance into one CoE, spanning public cloud, private cloud, data centres, and edge, delivered through Global Command Centres operating 24×7.

One partner from assessment to always-on operations. No handoff gaps. No coverage blind spots.

Cloud Advisory, Assessment & Architecture

Workload discovery, TCO and business-case analysis, readiness scoring, workload disposition, landing-zone design, target architecture, and governance blueprints aligned to relevant Well-Architected principles.

Outcome: Cloud decisions grounded in economics, architecture, risk, and business value—not enthusiasm.

Cloud Migration & Modernization

Structured migration across the 7Rs with dependency-aware sequencing, migration automation, testing, and cutover management—modernising platforms and workloads as part of the transformation journey.

Outcome: Migration backlogs cleared with speed, control, and minimal disruption.

Hybrid & Multi-Cloud Platform Services

Integrated platform services across supported public clouds, private cloud, and data centre environments, with standardised governance, tagging, identity integration, observability, and operational controls.

Outcome: Cloud islands connected through one governed operating model.

Cloud-Native Platform Engineering

Containers, Kubernetes, DevOps and DevSecOps pipelines, Infrastructure as Code, platform automation, and reusable engineering patterns that provide application teams with a consistent path to production.

Outcome: A scalable platform foundation built for modern workloads.

Cloud & Core Infrastructure Managed Services

24×7 operations across compute, network, storage, databases, middleware, and virtualisation, supported by observability, AIOps, automation, backup, disaster recovery, patching, performance, and capacity management through Global Command Centres.

Outcome: Mission-critical infrastructure operated with intelligence, resilience, and SLA discipline.

FinOps & Continuous Optimization

Cloud cost visibility, rightsizing recommendations, idle-resource identification, budget alerts, chargeback and showback, anomaly insights, and continuous optimisation embedded into day-to-day operations.

Outcome: Continuous cost accountability—not a quarterly cleanup exercise.

Governance, Resilience & Security-by-Design

Cloud security architecture, identity and access guardrails, secure configuration, policy controls, compliance-by-design, posture monitoring, audit-ready reporting, disaster recovery, and business continuity built into the infrastructure lifecycle.

Outcome: A governed and resilient cloud posture that stays ready between audits—not just during them.

Data Centre & Multi-Vendor Lifecycle Services

Data centre operational support, hardware supply, multi-vendor AMC, asset verification, lifecycle management, capacity and performance support, and smart-hands services across distributed estates.

Outcome: One accountable partner across the full infrastructure technology lifecycle.

Frameworks that compress transformation time and reduce operating risk.

Reusable frameworks, playbooks, governance patterns, automation assets, and migration tooling applied across engagements to accelerate transformation, improve consistency, and reduce delivery risk.

Cloud Adoption in a Box

LIFECYCLE FRAMEWORK

Pre-built playbooks, automation accelerators, assessment templates, and governance patterns spanning Assess, Migrate, Manage, and Optimize—providing a structured path from cloud readiness through ongoing optimisation.

NuRe Optimize

AI-ENABLED CLOUD GOVERNANCE

An An AI/ML-enabled cloud governance capability designed to provide policy visibility, compliance insights, optimisation opportunities, and policy-driven remediation across multi-cloud environments.

Migration Factory Toolkit

7R MIGRATION DELIVERY TOOLING

Migration assessment tools, dependency mapping, reference architectures, automation workflows, and repeatable delivery patterns supporting Rehost, Replatform, Refactor, Repurchase, Retire, Retain, and Relocate decisions.

HybridNxT

TRANSITION & OPERATIONS FRAMEWORK

A structured framework for infrastructure transition and operational maturity, providing standardised processes, governance, knowledge transfer, SOPs, and a controlled takeover model for complex hybrid environments.

Forged in banking. Governed by design. Accountable end to end.

3i Infotech’s infrastructure practice was forged inside one of India’s leading banking groups, where uptime and security were non-negotiable. That heritage now runs hybrid estates for enterprises across BFSI, government, manufacturing, and healthcare.

Full Lifecycle Accountability

Advisory, migration, operations, governance, and optimization in one model, with CSP and MSP engagement available under one contract.

Framework-Led Delivery

Cloud Adoption in a Box and HybridNxT standardise the journey from assessment through operational maturity, engagement after engagement.

FinOps-Native Operations

Cost governance embedded into operations, not bolted on. Rightsizing, waste elimination, chargeback, and showback come as standard.

Governance & Sovereignty Depth

Policy-led multi-cloud governance and compliance-by-design, with a sovereign option for regulated sectors through NuRe Zero Trust Sovereign Cloud, powered by Oracle.

Global Command Centre Delivery

24×7 operations, SLA reporting, and incident control from three command centres, under ISO 27001, ISO 9000, and PCI-DSS certified operations.

Automation-Led Operations

Shift-Left operations and proactive automation cut noise and accelerate resolution, integrating with enterprise AIOps and observability platforms.

Built for Hybrid Operations at Enterprise Scale.

Virtual Machines Managed

0 K+

Network Devices Managed

0 K+

Database Instances Managed

0 +

Global Command Centres

0

Recognized as an Aspirant in Everest Group’s PEAK Matrix® for Cloud Services in Insurance 2023.

Every major cloud. One governed control plane.

▣ AWS

▣ Microsoft Azure

▣ Google Cloud

▣ Oracle Cloud

▣ VMware & Virtualization

▣ Kubernetes & Containers

▣ ITSM Integration

▣ Infrastructure as Code

Proven in production. Across the hybrid estate.

Case Study: Retail / E-Commerce | Cloud Managed Services

Securing and Scaling a Luxury E-Commerce Platform on Azure

A prominent luxury e-commerce player needed its business-critical Azure applications to stay available, secure and scalable. 3i Infotech added application firewalls, Kubernetes and DevSecOps best practices, Cosmos DB auto-scaling and 24/7 support. The platform now handles 20,000 daily hits with less downtime and lower costs.

Case Study: Manufacturing / Dairy | Cloud & SAP Managed Services

Unifying Azure and SAP Operations for a Dairy Manufacturer

A prominent dairy manufacturer faced inefficiencies and high costs from separately managed infrastructure and SAP HANA services on Azure. 3i Infotech introduced single-window service management, SLA-based vendor integration and regular cloud operations reviews. The client improved efficiency, reduced cloud billing and cut milk wastage by 50%.

Case Study: Retail / E-Commerce | Cloud Solutions & SaaS Enablement

Cloud-First Transformation Accelerates a North American Retail Network

A major North American retail player connecting 85+ retailers, 500 brands and 50,000 suppliers faced slow onboarding and two-week migrations. Leveraging NuRe, 3i Infotech added automation, predictive cost analysis and a 24×7 Follow-the-Customer model. Onboarding fell from six weeks to one, and migrations to two days.

Case Study: Insurance (BFSI) | Oracle Database & Application Server Administration

Strengthening Database Operations for a Leading Insurer

An insurer struggled with insufficient backups, untracked database changes, undocumented security processes and no DR drills. Using Oracle technologies, 3i Infotech delivered 24/7 database and server administration, process-based incident and change management, storage optimisation and DR drills, driving cost savings and stronger data security.

Case Study: Manufacturing (Home Appliances & Lighting) | Hybrid Cloud – Azure Migration

Moving a Manufacturer's Active Directory to Azure Cloud

A leading Indian manufacturer of home appliances and lighting manufacturer exporting to 50+ countries needed to migrate its Active Directory to Azure without disrupting PLM and SAP. 3i Infotech assessed dependencies, test-migrated VMs, migrated servers and AD Connect, and remapped DNS, ensuring seamless continuity, stronger security and scalability.

Case Study: Banking (BFSI) | Infrastructure Managed Services

24x7 Managed Infrastructure Services for a Leading Private Bank

A leading Indian private bank needed 24x7 data centre and DR support across Windows, AIX/UNIX, virtualisation, storage and backup under strict SLAs. 3i Infotech deployed 140 resources, ITIL-based service management and PDCA-driven continual improvement, cutting TCO by up to 20% and achieving 99%+ SLA compliance.

Case Study: Oil & Energy (PSU) | Digital Infrastructure Management Services

End-to-End Infrastructure Support for a Leading Energy PSU

A leading public sector oil and energy company needed pan-India infrastructure support, including 24/7 coverage for data centres and DR sites. 3i Infotech provided dedicated onsite teams, SLA-driven managed services, end-user support with AMC and project management, achieving 99.5% SLA compliance and 30–40% cost reduction.

Case Study: Retail / B2B Supply Chain | Cloud Migration & NuRe Platform

Cloud Migration Accelerates Growth for a B2B Retail Supply Chain Platform

A US supply chain platform serving 85+ retailers and 500 brands faced slow onboarding and migrations. 3i Infotech moved it to a secure cloud with 24x7 Follow-the-Customer support and automation. Onboarding dropped from six weeks to one, migrations to two days, and costs fell 30–40%.

Case Study: Manufacturing / Dairy | Cloud Management Services

Smarter Cloud Operations Cut Costs for a Dairy Producer

A leading dairy producer faced complexity, unnecessary spending and unclear SLAs from disjointed SAP HANA and Azure management. 3i Infotech's Cloud Management Services brought a single-window approach, streamlined processes, SLA-aligned vendor integration and reviews. Cloud billing fell 40%, milk wastage dropped 50%, and efficiency improved.

Case Study: Retail / Luxury E-Commerce | Cloud Managed Services

Azure Cloud Transformation for a Luxury E-Commerce Brand

A luxury e-commerce store with limited in-house IT skills needed its Azure applications kept available, scalable and secure. 3i Infotech implemented application firewalls, DevSecOps and Kubernetes best practices, with 24/7 offshore cloud support. The store handles 20,000 daily hits with reduced downtime and lower costs.

Case Study: Oil & Energy | Digital Infrastructure Management Services

Onsite and 24/7 Infrastructure Support Across an Energy Major's Operations

A renowned energy company needed infrastructure support across pan-India data centres, DR sites, NOC, refineries and offices. Through Digital Infrastructure Management Services, 3i Infotech deployed onsite teams, 24/7 DC DR monitoring, SLA-driven managed services and end-user support, achieving 99.5% SLA compliance and 30–40% cost reduction.

Case Study: Retail / Digital Platform | Cloud Solutions & NuRe Platform

Faster Onboarding and Agile Operations for a Retail Digital Platform

A retail digital platform faced 4–6 week onboarding, two-week migrations and a lean IT team without processes for 24x7 support and 99.99% availability. Leveraging NuRe, 3i Infotech delivered automation and a 24×7 Follow-the-Customer model. Onboarding fell from six weeks to one, migrations to two days.

Case Study: Oil & Energy (PSU) | Infrastructure Support Services

Strengthening IT Infrastructure for a Leading Energy PSU

A large Indian public sector energy company needed continuous data centre and DR support, on-site resources, server and network management, and end-user support across pan-India locations. 3i Infotech delivered end-to-end Infrastructure Support Services, including 24/7 DC and DR monitoring, SLA-driven managed services and AMC-backed end-user support.

Also delivered: OCI managed services with DC, DR, and UAT operations for a healthcare organization in Bahrain, and Active Directory migration to Azure for a leading consumer durables company.

Strict boundaries. Strong connections.

Enterprise Tools, Automation & AIOps

Observability platforms, unified visualization, AIOps, and advanced operations automation that integrate with hybrid cloud operations.

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Cyber Security

SOC, MDR and XDR, SIEM, VAPT, and managed security operations beyond the cloud security architecture covered on this page.

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Digital Workplace Services

End-user computing, endpoint experience, and workplace service desk for the people side of infrastructure.

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Application Engineering

Application development, modernization, and microservices engineering on the platform foundation this CoE provides.

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Data & Analytics

Data platforms, BI, and analytics workloads hosted and scaled on governed hybrid infrastructure.

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Enterprise Applications

SAP, Oracle, Dynamics 365, and NetSuite estates operated on resilient hybrid infrastructure.

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Common questions about Hybrid Cloud Infrastructure Services.

What are Hybrid Cloud Infrastructure Services?

One accountable operating model for enterprise infrastructure: cloud advisory and assessment, migration and modernization, hybrid and multi-cloud platform services, cloud-native platform engineering, managed infrastructure operations, FinOps, and governance, spanning public cloud, private cloud, data centres, and edge environments.

What is Cloud Adoption in a Box?

3i Infotech’s lifecycle framework for cloud transformation. It structures the journey into four stages, Assess, Migrate, Manage, and Optimize, using pre-built playbooks, automation accelerators, and governance templates to compress adoption timelines and reduce migration risk.

What cloud migration services are available?

Structured migration across the 7Rs: rehost, replatform, refactor, rearchitect, replace, retain, and retire, with automated tooling, dependency-aware sequencing, landing zone design, and cutover management across AWS, Azure, Google Cloud, and Oracle Cloud.

What do cloud and infrastructure managed services include?

24×7 operations across compute, network, storage, databases, middleware, and virtualization, plus backup, disaster recovery, patching, capacity and performance management, and ITSM-integrated support, delivered from Global Command Centres with SLA reporting.

How does FinOps and cloud cost optimization work?

FinOps brings cost accountability into day-to-day cloud operations through consumption visibility, rightsizing, idle-resource identification, budget controls, anomaly insights, chargeback and showback, and continuous optimisation. The objective is not simply to reduce spend, but to align cloud consumption with business value.

How is cloud security handled?

Security is addressed through security-by-design and governance-by-design, including cloud security architecture, identity and access guardrails, secure configuration, DevSecOps controls, policy enforcement, and compliance reporting. Specialist security operations—including SOC, MDR, SIEM, XDR, and VAPT—remain within the Cyber Security CoE, with clear integration between the two capabilities.

Can 3i Infotech manage multi-cloud environments?

Yes. The Hybrid Cloud CoE can provide governance, observability, cost management, and operational services across supported public clouds, private cloud, and data centre environments. Common governance patterns, tagging standards, identity integration, operational processes, and consolidated reporting help create consistency across heterogeneous estates.

How does transition onto managed operations work?

Transition is supported through the HybridNxT framework, using a structured takeover model covering discovery, knowledge transfer, SOP development, tooling integration, governance, service validation, and operational stabilisation. Trained Global Command Centre teams progressively assume operational responsibility, helping move complex hybrid environments into stable and governed managed operations with controlled disruption.

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