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Rta next

Investor Servicing, Managed with Compliance and Control.
RTA Next is 3i Infotech’s Registrar and Transfer Agent proposition: deep RTA domain experience, in-house processing applications and automation-led execution combined into a modern, compliance-led operating model for issuers and their investors.
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New Issue Management
Corporate Actions
Dividend & Interest Processing
Investor & Shareholder Servicing
IEPF & Statutory Workflows
AGM, EGM & Governance Support
Regulatory Reporting & Reconciliation

Investor operations demand precision at scale. The compliance bar keeps rising.

RTA Next is built for a digital-first era of rising regulatory expectations. It combines SEBI-registered RTA operations, in-house processing applications, automation-led execution, workflow controls and dedicated relationship management to deliver transparent, responsive and customised investor servicing across listed and unlisted securities.
From processing transactions to serving stakeholders. That is the shift RTA Next is built for.
New Issue Management

IPOs, rights issues, ESOS and ESOP allotments and other capital-market transactions: daily subscription reporting, allotment support, ISIN coordination and activation, stamp duty and corporate-action charges, and depository coordination with NSDL and CDSL.

Outcome:Time-critical issuance executed with discipline.

Corporate Actions

Book closure, record dates, dividends, bonus issues, rights entitlements, face-value and maturity changes, and credit and debit corporate actions, executed with maker-checker controls and reconciliation.

Outcome:: High-stakes events completed right first time.

Dividend & Interest Processing

Record date support, tax exemption and TDS workflows, beneficial owner updates, payouts, banker reconciliation and unpaid dividend management, with full audit documentation.

Outcome:Entitlements paid accurately and evidenced completely.

Investor & Shareholder Servicing

KYC and nomination updates, transfer and transmission, demat and remat, duplicate certificates, complaint and legal-case handling, and query resolution across physical and digital channels.

Outcome:Shareholders served with speed, accuracy and care.

IEPF & Statutory Workflows

Identification of unclaimed amounts, statutory documentation, transfers to the Investor Education and Protection Fund, reimbursement claim support and audit-ready records for regulatory verification.

Outcome:Unclaimed entitlement obligations met without escalation.

AGM, EGM & Governance Support

Physical and virtual meeting support, voting report preparation in coordination with the scrutiniser, annual return data collation and post-meeting statutory filings.

Outcome:Meeting obligations delivered end to end.

Regulatory Reporting, Audit & Reconciliation

SEBI and depository audit coordination, statutory filing preparation, compliance reporting, depository fee reconciliation and client documentation management.

Outcome:Audit-readiness as a standing condition, not a scramble.

Value-Added & Record Services

Reconciliation support, TDS compliance, accounting support, and secure warehousing and retrieval of physical records.

Outcome:Adjacent obligations handled under the same governance.

In-house technology. Operating discipline. Built for regulatory change.

In-House RTA Applications

PURPOSE-BUILT PROCESSINGK

Proprietary applications built for RTA control, compliance traceability and processing speed, updated rapidly by in-house teams when SEBI, depository and statutory requirements change

First-Time Right Discipline

OPERATING PHILOSOPHY

A structured operating discipline designed to prevent errors rather than correct them, through maker-checker controls, image-based capture and reconciliation in every workflow.

Maker-Checker & Audit Controls

GOVERNANCE BY DESIGN

Dual authorisation for material actions, complete audit trails and documented processes that stand up to SEBI, depository and statutory scrutiny.

Dedicated Relationship Management

PERSONALISED ISSUER SUPPORT

A named relationship team for each issuer, providing responsive coordination, ad-hoc reporting and continuity across corporate events.

Institutional expertise. In-house technology. First-Time Right.

Most RTA providers offer either domain expertise or technology. RTA Next brings both together: registered RTA operations, decades of operational depth, and in-house processing applications built specifically for RTA compliance and control.
SEBI Category I Registration
Registered RTA operations with a long institutional track record across equity, debt, commercial papers and security receipts.
In-House Processing Applications
Proprietary RTA applications built for operational control, compliance tracking and processing speed.
First-Time Right Discipline
An operating philosophy structured to prevent errors rather than correct them, with maker-checker controls and reconciliation built into every workflow.
Statutory Agility
Operations and applications updated rapidly in response to SEBI, depository and statutory changes, reducing issuer compliance exposure during transitions.
Dedicated Relationship Management
Personalised issuer support through named relationship teams, responsive coordination and ad-hoc reporting.
Digital BPS Integration
RTA operations backed by 3i Infotech’s broader operations ecosystem: back-office processing, document management, workflow automation and command-centre visibility.

Institutional trust, built into Every Transaction.

SEBI-Registered RTA
Category 1
Years in RTA Operations
0 +
Investors Serviced
0 M

Multi-product expertise across the securities spectrum.

▣ Equity Shares
▣ Preference Shares
▣ Debentures
▣ Commercial Paper
▣ Certificates of Deposit
▣ Security Receipts
▣ Bank Securitisation
Servicing spans the lifecycle of each instrument: issuer admission, new issuance and allotment, ISIN coordination and activation, depository coordination with NSDL and CDSL, reconciliation of payment of stamp duty and corporate-action charges, dividend and interest processing, transfer and transmission, redemption and extinguishment, and statutory reporting, for listed and unlisted securities alike.

Connected propositions across the enterprise.

AIOps

Intelligent Operations Services

HyperOps brings AI, automation and governed delivery to back-office, transaction-processing and document-intensive operations.

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Cyber Security

AI-led Contact Centre Services

Customer and investor contact operations through CX Nova, complementing RTA servicing channels.

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Digital Workplace

Intelligent Automation

Enterprise RPA, intelligent document processing and workflow automation that RTA operations consume.

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Application Engineering

Data & Analytics

Data platforms, BI and analytics for reporting and insight beyond RTA statutory outputs.

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Data & Analytics

Application Engineering

Engineering and support for the processing applications and portals RTA operations run on.

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Enterprise Applications

Quality Engineering

Independent testing and assurance for the platforms behind regulated servicing.

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Common questions about RTA Next

What is a Registrar and Transfer Agent (RTA)?
A Registrar and Transfer Agent (RTA) is a SEBI-regulated entity that manages investor records, securities processing, corporate actions, and compliance reporting on behalf of issuers. RTA services cover the full lifecycle of securities servicing — from new issuance and ISIN management through to dividend processing, investor requests, redemption, and regulatory reporting. 3i Infotech is a SEBI Category I Registered RTA with 25+ years of operational experience.
What is RTA Next?
RTA Next is 3i Infotech’s Registrar and Transfer Agent proposition. It combines established RTA operations, in-house processing applications, automation-led execution and dedicated relationship management, and represents the evolution from traditional processing towards transparent, responsive and intelligent investor servicing.
What types of securities are serviced?
3i Infotech’s RTA offerings practice covers equity shares, preference shares, debentures, commercial papers, security receipts, and securitization to banks. Services span the full lifecycle for each security type — including new issuance, ISIN coordination, dividend and interest processing, investor servicing, corporate actions, redemption, and statutory reporting.
What is SEBI Category I RTA registration?

SEBI Category I RTA registration is a license granted by the Securities and Exchange Board of India (SEBI) that allows an entity to act as a full-service Registrar to an Issue and Share Transfer Agent (RTA).
In simple terms:
A Category I RTA is authorized to perform both:
• Registrar to an Issue functions (IPO / rights issue / allotment activities), and
• Share Transfer Agent functions (post-issue investor servicing, record maintenance)

How are corporate actions handled?
Across the full lifecycle: book closure, record dates, dividend account setup, credit and debit corporate actions, face-value and maturity changes, restructuring coordination and depository submission, executed with maker-checker controls, image-based documentation and reconciliation, targeting right-first-time submission to NSDL and CDSL.
How is IEPF compliance supported?
Through the end-to-end workflow: identifying unclaimed dividends and shares, preparing statutory documentation, coordinating transfers to the fund, supporting reimbursement claims and maintaining audit-ready records for regulatory verification.
Are both listed and unlisted securities supported?
Yes. Servicing covers listed equity, debenture and commercial paper issuers requiring full statutory and depository compliance, and unlisted instruments such as security receipts, where obligations differ but remain equally demanding.
How is accuracy maintained in high-volume processing?
Through four layers: in-house RTA applications designed for compliance and control, maker-checker workflows requiring dual authorisation for material actions, complete audit trails, and experienced operations teams. The operating philosophy is First-Time Right, structured to prevent errors rather than correct them.
How does a transition from an incumbent RTA work?
Through a structured approach: issuer admission and regulatory setup, controlled migration and verification of records, reconciliation under maker-checker governance, and cutover planned to preserve servicing and compliance continuity throughout.

Contact Us

Connect with our investor relations team for queries related to financial disclosures, governance, and shareholder services.

Institutional Investors

& Equity Analysts

3i Infotech Limited
Tower # 5,
6th Floor
International Infotech Park Vashi,

Navi Mumbai 400 703

INDIA

Registrar & Transfer Agent

3i Infotech Limited
Tower # 5, 3rd to 6th Floors
International Infotech Park Vashi,
Navi Mumbai 400 703
INDIA
Ph: (+91 22) 7123 8035/ 71238034
Email: investors@3i-infotech.com
Investor Support

Escalation Matrix

Level 1
Customer Care

Milind Kamble /
Yogesh Jethwa

022-71238034 / 35
icicibonds@3i-infotech.com
fsl@3i-infotech.com investors@3i-infotech.com
10.00 am to 5.00 pm
Level 2
Head of Customer Care

Kavita Shenoy

022-71238090
kavita.shenoy@3i-infotech.com
10.00 am to 5.00 pm
Level 3
Compliance Officer

Mr. Girish Nair

Mob: 9995801689
girish.nair@3i-infotech.com
10.00 am to 5.00 pm
Level 4
Group Head

Manish Falwaria

0120-7128998
manish.falwaria@3i-infotech.com
10.00 am to 5.00 pm
Official Location

Registered Office

3i Infotech Limited
International Infotech Park, Tower no. 5, 3rd Floor, Vashi Station Complex, Vashi, Navi Mumbai – 400703

Dear Investor,

In case of any grievance or formal complaint against the Registrar and Share Transfer Agent (RTA), please refer to the structured procedural matrix detailed below to process your tracking request efficiently:

01

Initial disputes must be filed directly with the Compliance Officer of the RTA, Mr. Girish Nair, via email at girish.nair@3i-infotech.com or via phone line assistance at 9995801689.

02

Should the case resolution require secondary administrative visibility, you may escalate directly to Manish Falwaria (Group Head) at manish.falwaria@3i-infotech.com or phone call at 0120-7128998.

SEBI

If you remain unsatisfied with the internal structural response provided by the RTA, you are fully entitled to lodge standard official grievances with SEBI online via the official SCORES system portal at: http://scores.gov.in or write directly to any SEBI regional office layout branch.

SEBI Toll-Free Helpline: 1800 22 7575 / 1800 266 7575

Information to Shareholders:

Filing complaints on SCORES – Easy & quick

  1. Register on SCORES portal
  2. Mandatory details for filing complaints on SCORES:
  • Name, PAN, Address, Mobile Number, E-mail ID​

3. Benefits:

  • Effective communication
  • Speedy redressal of the grievances
  • Click Here to Visit SEBI SCORES Website

Corporate Information at a Glance:

Registered & Corporate Office
Listed on NSE and BSE

Get in Touch

Reach out for financial disclosures, governance details, or shareholder queries.






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    Issue with confidence. Service with care. Comply by design. Scale without strain.

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