Insurance Services
Policy administration built on 20-year-old platforms. Underwriters drowning in manual reviews. Claims teams that can’t detect fraud until it’s too late. Policyholders expecting instant, digital-first service. These aren’t future challenges, they’re today’s P&L problems.
3i Infotech helps insurers across life, health, and general lines move from fragmented, legacy-heavy operations to agile, AI-driven businesses that grow profitably.
Slow policy issuance, claims, and servicing journeys that frustrate policyholders and inflate costs
Legacy core systems that make every new product launch a 12-month project
Manual underwriting and claims workflows that delay decisions and leak value
Data fragmented across products, channels, and partners — invisible when you need it most
Mounting pressure on fraud, cyber risk, compliance, and operational resilience
Eliminate process delays, boost retention, and deliver fast, personalised experiences across the policyholder lifecycle.
Reduce admin friction, improve claims turnaround, and enhance member experience for measurable satisfaction gains.
Increase market agility, respond to risk events in near real-time, and strengthen distribution to drive loyalty and revenue.
The client faced insufficient backups, unrecorded database changes, undocumented security processes, no defined DR drills and inadequate capacity planning. 3i Infotech delivered 24/7 Oracle database and application server administration, process-based incident and change management, and DR drills within RPO and RTO, achieving substantial cost savings.
Read MoreThe client needed to consolidate extensive data from diverse source systems across multiple product lines into a centralised warehouse. Using Oracle Data Integrator and OBIEE, 3i Infotech delivered ETL, reporting, Python-based automation and 24/7 production support, improving data availability, query performance and claim settlement processes.
Read MoreManaging end-user support and networks across 900+ locations and 5,000+ assets was complex under a decentralised support model. 3i Infotech implemented end-user and network support, a centralised helpdesk and proactive AMC-based maintenance, delivering faster issue resolution, improved service levels, minimised downtime, cost savings and scalability.
Read More3i Infotech enables insurers to modernise quickly, operate more efficiently, and build trust in every policyholder interaction — without the big-bang risk of a full rip-and-replace.