Adopt, migrate, manage, secure, and optimize multi-cloud environments with 3i Infotech’s Cloud First Services — unified under our Cloud Adoption in a Box framework and powered by AI-driven governance.
Most enterprises have moved workloads to the cloud. The harder problem — and the one boards are now focused on — is governing what got there. Unoptimized spend, security posture drift, multi-cloud fragmentation, and migration backlogs are eroding the value of cloud investments made in the last five years.
24x7 monitoring, governance, SLA reporting, and incident control from state-of-the-art command centres in Chennai and Bangalore.
Availability management, backup, replication, and business continuity support to keep mission-critical systems at 99.99% uptime.
End-to-end management of servers, networks, storage, and databases across cloud, on-prem, and distributed environments in 5+ countries.
One point of accountability for your entire technology lifecycle: hardware, software, AMC, asset verification, and Smart Hands support.
Centralized IT support with omnichannel ticketing, First-Call Resolution focus, and measurable end-user experience improvement.
Network, server, database, cloud, SIEM, and application monitoring — integrated and always-on.
3i Infotech’s infrastructure practice was forged inside one of India’s leading banking groups. Non-negotiable uptime and stringent security aren’t service promises — they are operational DNA. That heritage now powers managed services for enterprises across BFSI, government, manufacturing, and healthcare.
A proprietary delivery framework that standardizes and accelerates your infrastructure journey — from transition to full operational maturity.
Shift-Left approach using AIOps and proactive automation to reduce repetitive effort, accelerate incident resolution, and cut noise.
Blend GCC, onsite, remote, and partner-led support in any combination — across geographies, time zones, and regulatory requirements.
Certified security and quality standards embedded across every layer of service delivery.
We don't just manage your hybrid infrastructure — we optimize it for cloud performance, cost efficiency, and long-term scalability.
Measured outcomes across uptime, cost, speed, and compliance — not just activity metrics.
99.99% availability for mission-critical DC/DR environments.
30–50% reduction in operational spend via resource and tooling optimization.
Shift-Left AIOps reduces MTTR and incident recurrence across hybrid environments.
SLA dashboards, SOPs, and ITIL-based reporting — always audit-ready.
Optimize hybrid infrastructure performance and prepare for scale without disruption.
System performance improvement through proactive monitoring and automation.
Deployed 140+ specialists for 24/7 DC-DR support. Achieved 99%+ SLA compliance and up to 20% TCO reduction.
Managing end-to-end IT across 145+ PAN India locations. 99.5% SLA compliance maintained consistently.
Standardized delivery across 228 locations. 20–25% cost reduction with real-time dashboards and faster resolution.
DIMS is a managed services model that delivers end-to-end monitoring, management, and optimization of hybrid IT environments — spanning cloud, on-premises, data center, and distributed infrastructure. 3i Infotech’s DIMS model is built on a GCC-led, automation-first delivery framework designed to reduce downtime, lower IT run costs, and improve operational governance for large enterprises.
Traditional outsourcing transfers headcount. DIMS transfers outcomes. 3i Infotech’s model combines proprietary tooling (TaaS), an AI-augmented operations framework (HybridNxT), and a Global Command Centre delivery model to deliver measurable SLA performance — not just resource coverage.
DIMS is deployed across BFSI, government and public infrastructure, manufacturing, healthcare, and capital markets. The model is particularly strong in regulated sectors where uptime, security compliance, and audit-readiness are non-negotiable.
Yes. DIMS is purpose-built for hybrid and multi-cloud environments. The HybridNxT Framework provides a unified operating model across cloud platforms, on-premises data centers, networks, and legacy systems — with centralized visibility through the Global Command Centre.
TaaS bundles 50+ enterprise tools — including ITSM, ITAM, APM, SIEM, infrastructure monitoring, analytics, and automation platforms such as Ansible, Katalon, and Zabbix — directly into the managed service. This eliminates high upfront licensing costs and reduces deployment complexity.
3i Infotech’s Transition @ Speed model is designed for zero-risk, minimal-disruption takeover of complex IT environments. The structured onboarding process leverages pre-built SOPs, tooling, and a trained GCC team to accelerate time-to-stability.
3i Infotech’s DIMS operations are certified under ISO 27001 (Information Security Management), ISO 9000 (Quality Management), and PCI-DSS — ensuring enterprise-grade security and compliance across all service layers.
Build your DIMS roadmap with 3i Infotech. Our experts will assess your current environment, identify the highest-impact opportunities, and design an operating model built for where your business is going — not just where it is today.
Error: Contact form not found.