Investor Servicing, Managed with Compliance and Control.
Investor operations demand precision at scale.
The compliance bar keeps rising.
Regulatory Pressure
SEBI, NSDL, CDSL, statutory, and audit requirements demand disciplined, documented, and time-critical execution across every securities type.
High-Volume Processing
Folios, corporate actions, payouts, claims, investor requests, and compliance reports require scale without sacrificing accuracy.
Investor Experience
Shareholders expect timely communication, accurate record updates, and fast resolution of service requests — across physical and digital channels.
Operational Risk
Manual processes increase errors, reconciliation gaps, compliance exposure, and the risk of regulatory non-compliance during high-activity periods.Every security type. Every servicing need.
Equity Shares
IPO / Rights Issuance, ESOPs, dividend processing, shareholder requests, IEPF compliances, corporate actions, transfer, transmission, demat / remat, AGM / EGM support, Depository Fees reconciliation and statutory reporting.
Preference Shares
Issuance, dividend processing, statutory reporting, corporate action coordination, and redemption support.
Debentures
New Issuance, interest processing, redemption, reconciliation, investor query handling, TDS compliances, Depository Fees reconciliation and regulatory reporting.
Commercial Papers
Issuer admission, new issuance, ISIN activation, servicing reports, and redemption support with full depository coordination.
Security Receipts
Issuance, servicing, change in maturity changes and face value, restructuring support, and depository coordination across the securitization lifecycle.
Securitization to Banks
Structured processing support for bank securitization transactions — including documentation, depository coordination, and lifecycle management.
25+ Years of Institutional Trust. Built into Every Transaction.
Institutional expertise. In-house technology. First-Time Right.
SEBI Category I Registration
25+ years of continuous operations and a proven track record across equity, debt, CPs, and security receipts.
In-House Processing Applications
Proprietary RTA applications built for operational control, compliance tracking, processing speed, and rapid adaptation to regulatory and statutory changes — not third-party platforms.
First-Time Right Discipline
A structured operations philosophy designed around zero-error processing — with maker-checker controls, image-based data capture, and reconciliation built into every workflow.
T+1 Responsiveness
New issuance and corporate action workflows designed for faster execution — critical for issuers managing time-sensitive depository and regulatory obligations.
Statutory Agility
Operations and applications are updated rapidly in response to SEBI, depository, and statutory regulatory changes — reducing issuer compliance exposure during regulatory transitions.
Digital BPS Integration
RTA operations are backed by 3i Infotech's broader Digital BPS ecosystem — including back-office processing, document management, workflow automation, and command-centre visibility.
Simplify investor servicing. Strengthen compliance. Scale with confidence.
Compliance Confidence
Stay continuously aligned with SEBI, depository, audit, and statutory requirements — with every action documented and audit-ready.
Faster Execution
Corporate actions, dividend payouts, and investor requests processed as per SEBI defined TAT and structured reconciliation.
Better Investor Experience
Improve transparency, communication turnaround, and request resolution across all shareholder servicing channels.
Lower Operational Risk
Reduce errors through structured maker-checker processes, digital workflows, image-based capture, and in-house applications.
Operational Control
Clear tracking, real-time reporting, reconciliation dashboards, and audit readiness across all securities and issuer portfolios.
Scalable Servicing
Support growing securities portfolios, increasing folio volumes, and expanding corporate action workloads without adding operational complexity.
FAQ
A Registrar and Transfer Agent (RTA) is a SEBI-regulated entity that manages investor records, securities processing, corporate actions, and compliance reporting on behalf of issuers. RTA services cover the full lifecycle of securities servicing — from new issuance and ISIN management through to dividend processing, investor requests, redemption, and regulatory reporting. 3i Infotech is a SEBI Category I Registered RTA with 25+ years of operational experience.
3i Infotech’s RTA offerings practice covers equity shares, preference shares, debentures, commercial papers, security receipts, and securitization to banks. Services span the full lifecycle for each security type — including new issuance, ISIN coordination, dividend and interest processing, investor servicing, corporate actions, redemption, and statutory reporting.
SEBI Category I RTA registration is a license granted by the Securities and Exchange Board of India (SEBI) that allows an entity to act as a full-service Registrar to an Issue and Share Transfer Agent (RTA).
In Simple terms:
A Category I RTA is authorized to perform both:
- Registrar to an Issue functions (IPO / rights issue / allotment activities), and
- Share Transfer Agent functions (post-issue investor servicing, record maintenance)
3i Infotech manages the full corporate action lifecycle — including book closure, record dates, dividend account setup, credit and debit corporate actions, face value changes, maturity date updates, trust restructuring coordination, and depository submission. All corporate actions are executed with maker-checker controls, image-based documentation, and reconciliation — targeting zero-error submission to NSDL and CDSL.
The Investor Education and Protection Fund (IEPF) requires issuers to transfer unclaimed dividends and shares to the fund after a prescribed period. 3i Infotech manages the end-to-end IEPF workflow — identifying unclaimed amounts, preparing statutory documentation, coordinating transfers, processing IEPF reimbursement claims, and maintaining audit-ready records for regulatory verification.